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Over the last few decades, traveling to Darjeeling, which is often called The Queen of Hills, still remains unorganized and amidst a chaos outside the New Jalpaiguri railway station. Two easy approaches towards Darjeeling is through Bagdogra airport and through the New Jalpaiguri railway station. There's also the Tenzing Norgay Bus Stand in the Siliguri town from where cabs and buses take tourists to Darjeeling. Busiest is the NJP railway station area as several trains carry in thousands of passengers every day.

Most preferred by tourists, are the shared jeeps and SUVs which usually costs Rs. 200 per head (as of March-June 2014). And, preferred by groups and families are these same vehicles on reserved basis. There
various kinds of cars, jeeps and SUVs available at various costs, usually between Rs. 1500-2000.

But, all these are highly unmanaged, chaotic. Neither the government, nor the private sector have organized it. Drivers of these vehicles usually indulge in a hunting of customers. There should be a prepaid booth sort of system where intending tourists can find their preferred mode of transport to Darjeeling. It's the duty of the tourism minister of the state to chalk out a plan and there are agencies who can implement it in a better way.

If you're a passenger who's not intending to visit Darjeeling, probably a local Siliguri town visitor, then also you'll be scanned by a bunch of nagging vehicle drivers who take you as tourists for Darjeeling.

Tourism brings a lot of money in the economy of the Darjeeling district. Everything should be organized, and that starts right from the busiest point where tourists start for the hill town of Darjeeling. Also, I have heard that most of these vehicles on shared basis, drop passengers at Siliguri, instead of NJP, on the way down from Darjeeling. Tourists, with all their luggage, will then require to hire another mode of transport from Siliguri town to NJP station.

In order to improve services and facilitate the tourists, a lot is yet to be done in the state of West Bengal.

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