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My friend recently expressed desire to purchase one prepaid MTS MBlaze Ultra Wi-Fi dongle. He procured it from the Lake Mall outlet inside Big Bazaar, but he was given a bill of South City Mall outlet. Though he purchased the MTS MBlaze Ultra WiFi dongle by submitting required documentation on 2nd April afternoon, his connection has not been activated yet as of 6th April evening. He had called up customer care number provided by the seller, they informed that the activation will be done soon and that he will receive a SMS upon successful activation.

MTS Mblaze Ultra WiFi
My question is, how long does MTS take to activate their connection? It's prepaid and not postpaid. It won't require address verification for bill delivery. Their selling outlet collects customer's documents and then how long does those papers need to reach the activation desk?

How long will a customer have to wait for activation? Does MTS think selling the dongle should be their only priority? Once product is sold, story is finished? Or, the relationship only starts there?

It will be better if MTS properly understands what means business.

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9 comments:

  1. I bought it today. Now, let c , how long I have to wait !!

    ReplyDelete
  2. Do not buy this crap data card, I bought the wifi postpaid data card 14 days back.
    I have been calling mts customer care and retailer for many days now.
    Customer care are retards, they say we have not received ur documents when i have submitted twice and they ask me to submit document again. I will not spend a single rupee for those asswipe company.

    ReplyDelete
  3. DO NOT BUY THIS SHIT..I HAVE PURCHASED THE WIFI VERSION, AND STILL REGRETTING FOR THAT.

    ReplyDelete
  4. As a tourist staying in India for 6 months I bought such device. After 2 days it is still not working. It is ridiculous service and after I used the 10 GB I will switch to Vodafone. My friend has one activated within hours. I also discourage everyone to buy MTS Mblaze. Never again MTS!!!

    ReplyDelete
  5. Two days are over. My MTS ultra wifi data card is still not activated. Goddamn it!

    ReplyDelete
  6. Two days are over. My MTS ultra wifi is still not activated!

    ReplyDelete
  7. Same here. Two days went, still not activated. Hope they will activate soon

    ReplyDelete
  8. WORST SERVICE EVER!!!!!
    I AM REGRETTING ON BUYING THIS DEVICE!!!!

    ReplyDelete

 
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